OUR POLICIES

Terms & Conditions

By using this website and purchasing from JR Art & Life, you agree to the following terms:

All products are handmade and may have slight variations, making each piece unique.

Prices are listed in Australian Dollars (AUD) and are subject to change without notice.

We reserve the right to update or modify products, pricing, and content at any time.

JR Art & Life is not liable for delays caused by shipping carriers or circumstances outside our control.

By placing an order, you agree to our Shipping and Returns policies.

If you have any questions, please contact:
📧 jrartnlife@gmail.com

At JR Art & Life, each piece is handmade with care, so please allow time for your order to be prepared.

Processing Time
Orders are processed within 2–5 business days.

Shipping Locations
We currently ship within Australia.

Shipping Costs
Shipping costs are calculated at checkout based on your location.

Delivery Timeframes
Standard delivery times typically range between 3–10 business days, depending on your location.

Tracking
Once your order has been dispatched, you will receive tracking details via email.

If you have any questions about your order, please contact:
📧 jrartnlife@gmail.com

We aim to dispatch all orders within the stated processing time.

Due to the handmade nature of our products, we do not accept returns for change of mind.

However, if your item arrives damaged or faulty, please contact us within 7 days of receiving your order.

To request a return or replacement, please email:
📧 jrartnlife@gmail.com
Include your order details and photos of the item.

If approved, we will offer a replacement or refund.

Items must be returned in their original condition where possible.

Please note: Return shipping costs may apply unless the item is faulty.

This policy is in accordance with Australian Consumer Law.

At JR Art & Life, we respect your privacy and are committed to protecting your personal information.

When you make a purchase or contact us, we may collect personal details such as your name, email address, shipping address, and payment information.

This information is used to:

We do not sell, trade, or share your personal information with third parties, except as required to process payments or deliver your order.

Our website may use cookies to improve your browsing experience.

If you have any questions about your privacy, please contact:
📧 jrartnlife@gmail.com